bb44's Privacy Policy

This privacy policy applies to all users of the bb44 platform. By registering an account on bb44 or using our services, you are considered to have accepted the terms of this policy. Reading our Terms and Conditions will give you the full picture of the overall service agreement. The purpose of this policy is to inform you where your information goes, what it is used for and how well it is protected.

bb44 believes that data protection is not just a legal obligation — it is also an ethical commitment to our users. We are therefore committed to providing a clear and detailed explanation of how we handle your data.

Some information is collected when you create an account on bb44 and during subsequent use. This information is essential for the smooth operation of our services.

1.1 Registration and Identity Information

• Full name and date of birth — for account verification
• Email address and mobile number — for communication and OTP verification
• Username and password (stored in encrypted form)
• National ID or passport details — as part of the KYC (Know Your Customer) process

1.2 Financial Information

Deposits and withdrawals are processed via bKash, Nagad, Rocket or bank transfer. Records of these transactions are stored securely in our system. We never collect your bank card or mobile banking PIN.

1.3 Device and Technical Information

• IP address and browser type
• Operating system and device model
• Login time and date
• Cookies and session data

1.4 Gaming Activity Information

Which games you played, how long you played, bet amounts and win/loss history are recorded on our servers. This information helps us maintain our responsible gaming policy and improve your experience.

bb44 uses collected information for the following legitimate purposes:

bb44 uses industry-standard technology to protect your information. All data is transmitted via SSL (Secure Socket Layer) encryption and stored in encrypted form on secure servers.

3.1 Security Measures

• 256-bit SSL encryption — on all data transmissions
• Password hashing — using the bcrypt algorithm
• Two-factor verification (OTP) — for login and financial transactions
• Regular security audits and vulnerability testing
• Restricted staff access — only authorised staff can access information

3.2 Data Retention Period

All information is retained while the account is active. Once an account is closed, transaction-related records are kept for a specified period as required by applicable law. After that, data is securely deleted or anonymised.

bb44 never sells, rents or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket and bank transfer is shared with the relevant service providers. This information is used solely to verify transactions.
• Game Software Providers: Necessary session information is shared with software providers including Pragmatic Play, PG Soft, JILI, Evolution and others to operate the games. These third parties follow their own privacy policies.
• Fraud Prevention Services: Limited information may be shared with specialist security services to identify suspicious activity.
• Legal Obligations: Required information may be provided in response to lawful requests from competent authorities.

Information shared with third parties is kept to a minimum and limited to the purpose at hand. bb44 ensures that these parties maintain appropriate security standards.

bb44 uses cookies and similar technologies to improve the website experience for users.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and carry out security verification. The platform cannot function properly without them.
• Functional Cookies: Remember your preferred language, game settings and other personalised preferences.
• Analytical Cookies: Help us understand which parts of the site are used most and improve our services.

5.2 Cookie Controls

Most cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly. When you first visit the bb44 website, your consent regarding cookies is obtained.

Every registered user on bb44 has certain rights over their own information. We respect these rights and are committed to responding as promptly as possible.

• Access: You can request details of the personal information we hold about you at any time.
• Correction: You can request correction of any inaccuracies in your information.
• Deletion: You can request deletion of your information in certain circumstances. However, some information may need to be retained for a set period due to legal obligations.
• Objection to Processing: You can object to your information being used for specific purposes.
• Data Portability: You can request your account information in a structured format.

To exercise these rights, contact our customer support team via live chat or email. bb44 provides support in Bengali and English 24/7.

All bb44 services are exclusively for those aged 21 and over. We do not knowingly collect information from anyone under 21. Age is verified during registration and confirmed through identity documents as part of the KYC process.

If a minor has mistakenly opened an account and this comes to our attention or is reported, that account will be closed immediately and the associated information will be deleted. For more details on responsible gaming, please read our Responsible Gaming Guidelines.

bb44's server infrastructure may be located in multiple countries. Even if your information is stored on servers outside Bangladesh, it remains protected to the highest security standards. Every international data transfer is secured with the latest encryption technology.

When transferring data to third countries, bb44 ensures that the receiving party is capable of providing protection equivalent to this privacy policy. This assurance is maintained through contractual obligations.

bb44 reserves the right to update this privacy policy as needed. In the event of significant changes, users will be notified in advance via their registered email address or through a notice on the platform.

Continued use of the platform after a policy update will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly. The date of any revised policy will always be shown at the top of the page.

If you have any questions, concerns or complaints about this privacy policy, please get in touch with us. bb44's customer support team is available 24 hours a day, 7 days a week in Bengali and English.

• Live Chat: Instant support is available from any page on the platform
• Email: [email protected]

When a data protection complaint is submitted, bb44 will respond as quickly as possible. More complex matters may take a little longer to review, but every complaint is given proper attention.

For common questions, visit our FAQ section — where answers to many questions about accounts, payments and gaming can be found.